We've resolved two critical publishing issues that were preventing inspectors from sharing completed reports with clients and causing confusion in the client portal.

We've resolved two issues in the Web Editor that were disrupting template management and report editing workflows.

We've improved navigation and payment tracking in the mobile app with key fixes that streamline inspector workflows.

These updates eliminate frustrating navigation loops and restore essential payment tracking capabilities, helping inspectors work more efficiently on-site.

This update is available now for all iOS users, with Android availability coming soon.

Draft Inspections (auto-saving) now supported when using the new order form. Partially completed orders are automatically saved when you navigate away, so you can pick up exactly where you left off.

No more lost work or starting over from scratch when you get interrupted while creating an inspection order. This makes the new order form much more reliable for your daily workflow.

Available now for all users. If you've been hesitant to try the new order form because Draft Inspections wasn't supported, this is a great time to give it a test run.

We made a couple of improvements this week to clear up some confusion and make your reports more consistent.

We've released Mobile App 10.24.9 with a tentative fix for iOS users experiencing photos not saving when using flash, plus behind-the-scenes improvements to make media syncing more reliable.

Your photos should now save properly even when using flash on iOS devices, and you'll experience fewer sync issues when uploading inspection media to the cloud.

This update is rolling out gradually to all mobile app users over the coming days. iOS users will see the flash photo improvements, while both iOS and Android users will benefit from the enhanced sync reliability.

We've added a new Flexible Search setting to give you control over search precision, and fixed iOS camera exposure issues when photographing bright areas. These updates enhance both your search experience and photo quality during inspections.

You now have full control over whether searches should find near-matches with typos, and iOS users can capture properly exposed photos even in challenging lighting conditions—ensuring accurate documentation every time.

This update has been released to all users on both iOS and Android platforms.

We've resolved two bugs in the Web Editor that were impacting report view and editing on mobile devices. These fixes ensure smoother operation when managing sections on mobile devices and proper display of cover photos in reports.

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The updated New Order Form experience with cleaner layout and easier navigation controls is now available for companies on Advanced. This optional upgrade provides the same streamlined interface that non-Advanced users have been enjoying, enhanced with Advanced-specific features.

Faster order entry with improved navigation and cleaner layouts means less time spent on administrative tasks and more time focusing on inspections. The optional rollout ensures you can transition at your own pace without disrupting current workflows.

Advanced-Specific Features Included:

Available now for all Advanced users as an optional workflow. Current order form remains accessible to ensure no disruption to daily operations during transition period.