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Follow up on the latest improvements and updates.

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fixed

Scheduling

Inspection Event End Time Bug Fix

What's New
Fixed a defect on the New Inspection form where adding an inspection event produced an end time that came before the start time.
What We Fixed
  • Inspection Event default end time
    - Adding an event to an inspection starting at 11am would set the end time to 12am instead of one hour after the start, which blocked saving with a confusing error. Event end times are now correctly populated to one hour after the start time.

improved

fixed

Scheduling

Online Scheduler: Improvements for the Mobile Experience

What's New
The Online Scheduler is now improved for usability when viewed on a phone. Validation errors show up right at the field that needs attention, the company header starts collapsed so the form is visible immediately, and contact fields pull up the right keyboard and offer autofill.
Why It Matters
Many clients and agents book from a phone. These changes cut down on abandoned bookings and the follow-up calls inspectors field when a client gets stuck.
Details
  • Inline validation errors
    - When a required field is missed, the error now appears at that field, the page scrolls it into view, and the field is highlighted. This also fixes embedded schedulers, where the old error message was drawn off-screen and never seen at all in some cases.
  • Collapsed company header on mobile
    - The company info section now opens collapsed, showing your logo, name, and review stars. A Details button expands it to reveal address, phone, website, sample report, and inspector profiles. The scheduling form is now visible immediately without scrolling.
  • Correct keyboards and autofill
    - Email and phone fields now open the matching keyboard, and name, email, phone, and address fields support one-tap autofill from the phone's saved info.
Note:
More mobile improvements to the Online Scheduler are on the way over the coming weeks.
Timing & Audience
Live now for all companies using the Online Scheduler, on both the hosted scheduler page and schedulers embedded on your website. No setup needed.

new

Move-In Concierge added to Fixle suite

What's New
Move-In Concierge
, powered by Fixle, is now available. It connects your clients to help with the tasks that pile up between inspection and closing — setting up utilities, internet/TV/phone service, insurance, and home security — at no cost to them.
Why It Matters
Clients get a smoother move-in experience without any extra work from you, and your inspection and report delivery process stays exactly the same.
Details
  • Client opt-in only
    : Clients choose whether to participate through their portal, and partner contact only happens after they opt in
  • Independent control
    : Enable or disable Concierge from your Fixle settings without affecting other Fixle products like warranties or insurance offers
  • Partner standards
    : All Concierge partners follow the Spectora Partner Promise, requiring clear consent, transparency, and easy opt-out
  • Canadian inspectors can now edit Fixle settings
    : Fixle settings are now editable for Canadian accounts (with a banner noting the program isn't live in Canada yet), so you're ready to go once Concierge and other Fixle offers expand north of the border
  • Learn more about Move-In Concierge: Move-In Concierge Overview for Inspectors
Timing & Audience
Move-In Concierge is rolling out this week to
US accounts only
.
Canadian inspectors will see the updated, editable Fixle Settings page immediately, though Concierge and other Fixle offers remain unavailable in Canada for now.

fixed

Mobile App (iOS/Apple)

Mobile App (Android)

Mobile App Version 10.33.0

What We Fixed
  • Missing thumbs up/down icons on reinspection reports
    — The app now shows the category (thumbs up/down) button based on the reinspection's own status options (Resolved, Unsatisfactory, Not Resolved) rather than the original report's defect category count. Reinspections created from reports with multiple defect categories continue to work as before.
  • Change Roles modal showing hidden roles
    — The Change Roles modal no longer includes roles that are hidden or inactive.
Available in mobile app version 10.33.0.

improved

Scheduling

New Order Form: Live Order Summary and Save as Draft

What's New
The right-hand column of the new order form now shows a live summary of the order as you fill it out, replacing the old section navigation buttons. A new
Save as draft
button lets you save an incomplete order without leaving the page.
Why It Matters
You can see at a glance what's been entered and what's still missing, and reference earlier sections while working further down the form. No more scrolling back up to check an address or confirm a price.
Details
  • The right column is wider and still remains pinned while you scroll the form
  • Five section headers with live content:
    Client Details
    ,
    Property Details
    ,
    Agent Details
    ,
    Availability
    ,
    Services
  • Section headers still hyperlink to auto-scroll to that part of the form
  • Sections with nothing entered show
    Not added yet
    so gaps are easy to spot
  • Property Details
    shows the full address along with square footage, year built, and foundation when those values are entered
  • Services
    shows a running line-item table with taxes, discounts, and the order total
  • Availability
    shows the selected date, time with job duration, and assigned inspectors with a
    Primary
    tag
  • Client Details
    and
    Agent Details
    list the first entries with a
    +N more
    indicator when there are additional clients and/or agents
  • New
    Save as draft
    button at the bottom of the column saves the order as a draft and keeps you on the form
  • Drafts still save automatically when you navigate away from a partially filled order form, same as before
image
Note:
The summary panel displays on desktop. On smaller screens the form uses the full width and the panel is hidden.
Timing & Audience
Available now for all users on the new order form.

new

Add a "Learn More" Link to Your Add-On Services

What's New
Add-on services on the Client Portal now support a clickable
Learn More
button that links out to a URL of your choice.
Why It Matters
Give clients more detail about your add-ons — or send them to your own website — right from the portal, without cramming everything into the description text.
Details
  • New
    Learn More CTA URL
    field in add-on setup under Settings → Services & Fees
addon_urls
  • Clicking
    Learn More
    opens your link in a new tab, so clients don't lose their place in the portal
addon_cp
addon_orderdetails
  • URLs are automatically sanitized for security when entered
  • If the URL field is left blank, the
    Learn More
    button simply won't appear — no immediate action is required on your part
Note:
The button text is fixed to "Learn More" and can't be customized in this release.
  • This release covers the Client Portal only — Online Scheduler support is not included yet
Timing & Audience
Rolling out 8/20 for all inspectors.

new

improved

Settings

Scheduling

Choose Your Property Data Source: ATTOM or Rentcast

What's New
When automatic property data lookup is turned on, admins can now choose which service fills in square footage and year built. Rentcast is available as an alternative to ATTOM.
Why It Matters
Square footage often drives your pricing, so a wrong number can mean an underpriced job or a quote that costs you the booking. If ATTOM data has been unreliable in your area, you can now switch to a source that tested more accurately.
Details
  • New data source option
    in your scheduling settings, available when automatic property data lookup is enabled
  • ATTOM remains the default
    , so nothing changes unless an admin selects Rentcast
  • Admin-only setting
    that applies company-wide to new orders and address lookups
  • Fields affected
    : square footage and year built
  • Why Rentcast
    : in our testing it matched Zillow listings more closely than ATTOM, especially on square footage
Note:
ATTOM accuracy varies by region. Plenty of companies see no issues with it, which is why this is an option rather than a change we made for everyone.
Note:
Existing inspections are not updated retroactively. The selected source applies to lookups going forward.
Timing & Audience
Available to all companies immediately.

fixed

Web Editor

Weekly Web Editor Bug Fixes

What's New
We fixed two issues in the web editor and web report — photo captions now display on reinspection reports, and the Media Center annotator defaults to the correct category color.
What we fixed
  • Photo captions missing on reinspection web reports
    — Captions on both reinspection photos and original photos now display on the web report, matching how they already appeared in the PDF.
  • Media Center annotator not defaulting to category color
    — Annotating a photo in the Media Center now defaults to the defect's category color, matching the behavior elsewhere in the web editor and mobile app.

new

improved

Scheduling

Custom Scheduling Fields Can Now Live in Any New Order Form Section

What's New
Admins can now choose which section of the new order form each custom scheduling field appears in, instead of having every custom field grouped at the bottom under Order Settings.
Why It Matters
Custom fields show up next to the information they relate to, so schedulers spend less time scrolling to find and fill them out.
Details
  • Assign a section from the field editor
    — open the edit modal for any custom scheduling field and pick the order form section it should appear in.
image
  • Or drag and drop
    — from the Manage Custom Scheduling Fields page, enter edit mode for arranging field order and drag fields between sections.
image
  • Custom fields render at the bottom of their assigned section
    , after that section's built-in fields.
image
  • Existing fields are unchanged
    — any field without an assigned section stays in Order Settings.
  • Configuration is
    Admin only
    .
Note:
Section placement only applies to the new order form. The legacy "new inspection" form is not affected by these settings, though the configuration is still visible if your company hasn't switched to the new order form yet. Learn more about the new order form here.
Timing & Audience
Available to all companies now.

improved

Scheduling

Cleaner Agents & Contacts Section on the New Order Form

What's New
The agents and additional people section of the new order form now shows only a single client's agent and a single listing agent search box by default. Everything else is added on demand through a new "Add contact" button.
Why It Matters
Many orders do not need additional people, so the section is shorter and faster to get through. Extra fields show up when you actually want them.
Details
  • Client agent
    and
    listing agent
    search boxes appear by default
  • Additional people
    fields are hidden by default
  • Add contact
    button at the bottom of the section lets you add another client agent, another listing agent, or additional people
  • Applies to the
    new order form
    only. The standard inspection form is unchanged.
image
Timing & Audience
Available now for all users with scheduling access.
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