Changelog
Follow up on the latest improvements and updates.
RSS
We just released a new feature that allows company admins to update the advanced automations for inspections booked in the future without having to do it per inspection.
How can I use this?
On the Automations page click on the gear icon beside the title to open Automation Settings
At the bottom of the settings drawer there is a new option for Update Automations along with some clarifying details on which inspections this will update automations for vs which ones it will not affect.
Note you will also see
Last updated:
under the button indicating when this was last done and by whom.fixed
Weekly Bug Fixes
Fixed:
- Web Editor: Fixed an issue where trying to delete sections, items, or comments would open the duplicate window instead of providing the selection to delete or duplicate.
- Report Syncing: Made some behind-the-scenes improvements to keep your report data syncing smoothly between devices
- Report Data Security: Added extra protection for your inspection report data to keep it even more secure
improved
fixed
Weekly Bug Fixes and New Mobile App Version
Web Editor Weekly Bug Fixes
Fixed:
- Save button for comments and photo captions now appears at all zoom levels
- Address edits now update correctly across inspection reports and PDFs
📱 New Mobile App Version: 10.23.9
Rolling out now on Apple and Android. Here's what's included:
- General performance improvements
- 4-Point PDF: Brand/model under Main Panel and Second Panel names getting cut off
improved
Scheduling
Small update to New Order Form
We just released a few small UI changes to the New Order Form.
This should not change your workflow if you are leveraging the New Order Form but it should clean up the experience a bit more making it easier to scan. It also sets the stage a bit better for the upcoming release of the Advanced version of the New Order Form.
Note: The button to switch to Client or Agent Search has been moved to the bottom of the form.
If you are a company that is not yet on Advanced and haven't yet tried out the new order form check out the article here to see how to check it out.
improved
Choose Your Default Comment View
You now have control over which comment type appears first in the report editor: Defects or Informational Comments.
This update restores flexibility for inspectors who rely on Informational Comments to organize their thoughts or write chronologically, as well as for inspectors who requested that Defect Comments be displayed first.
Now you can:
- 🧠 Set your preferred default tab for Comments
- 🔄 Switch back to Informational-first if that fits your flow better
To update your preference
:- Click the ⚙️ gear icon at the top of the Comments section.
- Select Editor Preferences.
- Use the Default Selected Tab dropdown to choose what you’d like to see first.
fixed
Mobile v10
Mobile App Version: 10.23.8
🐛Bug Fix:
- Comment text not saving or disappearing
fixed
Mobile v10
Mobile App Version: 10.23.7
Rolling out now on Apple and Android. Here’s what’s included:
🐛Bug Fixes:
- Comment narratives weren’t scrolling properly on Samsung phones
- Location tags were showing up twice after syncing to the web
- Unchecked comments and items weren’t saving correctly
- Bottom bar on Android was covering buttons and media tools
improved
Advanced
Send multiple communications per automation
We are rolling out a new feature for Advanced Automations over the next week. You will have the ability to send multiple (up to 10) different messages with a single automation configuration. These messages can be any combination of recipients and/or communication types.
This opens up the opportunity for consolidating your automations for easier management and other creative automated messaging options such as a series of communications designed for keeping you top of mind for your referring agents or clients that may need additional services down the road.
How can I use it
Once you have added your first communication (email, text, or webhook) you will see a new button in the
Do This
section labeled
From here you can choose to add another email, text, or webhook to be sent based on the same trigger and set of conditions. Each of the communications can have their own timing offset and settings.
The table view of Automations also has been updated to notate all the types of communication associated with the Automation.
There is also a new filter for Communication Type to make it easier to find specific automations including ones with multiple communication types.
Note:
The individual communications will still show as separate Actions under
Preview Actions
and on the Inspection Details
pages.new
Reporting
📸New! Per-Report Photo Gallery
Do you need a faster way to manage all your inspection photos? Now you can! The new Per Report Photo Gallery in the V10 Web Editor puts all your photos in one easy-to-use Media Center.
Now you can
:- See every photo from your report in one organized gallery
- Mass download or delete photos to save time
- Hide empty comments to clean up your view
- Drag and drop photos to the right comments
- Move multiple photos at once with just a few clicks
How to use it
:- Open any report in the V10 Web Editor
- Click the Media Center icon (top-right corner)
- Filter by photos or comments
- Select multiple photos using the checkboxes.
- Use the toolbar to Download, Delete, or Move them.
- Drag and drop to rearrange across your report
Heads up
:- This works on a single report. You won’t see media across multiple inspections
- Clearing Section filters will also reset Item and Comment filters
- You can close the Media Center anytime by clicking the "X" in the top-left corner
- This feature is optional and doesn’t change your usual editing experience
➡️To try it out, open any inspection in the V10 Web Editor and tap the Media Center icon on the top right.
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