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Follow up on the latest improvements and updates.

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fixed

improved

Web Editor

Weekly Web Editor Updates

What's New
This week's web editor update adds new flexibility to Wind Mitigation special form and comment configuration, with fixes to template export reliability thrown in for good measure.
Why It Matters
Inspectors get more control over how photos and comments are structured in published reports, and template exports are now far less likely to fail without explanation.
Details
2026 Wind Mitigation: Custom Photo Category Comments
  • Inspectors can now create custom photo category comments within the Additional Information > Photos Item section of the 2026 Wind Mitigation template
  • Custom categories render as labeled groupings in the published PDF, with photos organized under their respective headers
  • Empty photo categories are automatically suppressed from PDF output — no label or section appears if no photos are uploaded
  • The default Photos comment remains unchanged as a catch-all for uncategorized photos
Note:
Download the (2026) Florida Uniform Mitigation Verification Inspection form from the Template Center to access this feature
2026 Wind Mitigation: Roof Coverings Section Column Text Rendering
  • More text now renders in Roof Coverings columns; however, very long text will continue to be cut off
Note:
Download the (2026) Florida Uniform Mitigation Verification Inspection form from the Template Center to access this fix
Multiple Choice Now Available for Defect and Limitation Comments
  • Multiple Choice is now an available comment type option for Defect and Limitation comments in the web editor
  • Checkbox remains the default; Multiple Choice is an additional option
  • Matches existing comment type behavior in the mobile app and template editor
  • Existing Defect and Limitation comments retain their current configuration without disruption
Template Export Reliability
  • Fixed silent export failures caused by text content exceeding Excel's character limit
  • Fixed export crashes affecting admin users in certain account configurations
  • Exports now complete reliably instead of failing without explanation
Timing & Audience
Available now to all Web Editor users. Wind Roof Coverings improvements require downloading the updated (2026) Florida Uniform Mitigation Verification Inspection form from the Template Center.

improved

Agreements

Agreement Photo and Name Setting

What's New
You can now hide inspector images and names on all unsigned agreements (both existing and future) with a new global setting under Agreements.
Why It Matters
This is especially useful for companies offering ancillary services where the primary inspector isn't performing the service. When enabled, no inspector photo or name will appear on unsigned agreements, allowing you to maintain proper credential representation and avoid displaying the wrong inspector for specialized services. Please note that this setting does not impact placeholder text set for your agreements.
Details
  • New setting available under Agreements in your dashboard
  • Applies globally to all unsigned agreements (existing and future)
  • When enabled, no inspector photo or name will display on unsigned agreements
  • Particularly helpful for ancillary services performed by certified specialists
Timing & Audience
This update is available to all users as of today.

fixed

Web Editor

Weekly Web Editor Bug Fixes

What's New
This week's release includes fixes for issues affecting final report navigation, signature field display, and placeholder rendering in the Web Editor.
What We Fixed
  • Table of Contents navigation on mobile browser
    — Clicking a section in the TOC side menu would intermittently fail to navigate to the correct section, especially after scrolling up and re-selecting.
  • Signature field displaying when empty
    — Empty or removed signature fields were still appearing in the report preview. Edit buttons were also getting cut off when a signature section landed at the bottom of a page. Both are resolved.
  • Inspector notes placeholder rendering <p> tags
    — The {{INSPECTOR_NOTES}} placeholder was outputting raw HTML tags in the Web Editor, Web Viewer, and PDF instead of clean text.

fixed

Advanced

Integrations

Zapier Integration Bug Fix

What's New
We fixed an issue where updating tags on agent records wasn't always triggering the "record updated" signal in Zapier, which meant some tag changes weren't being picked up by Zapier workflows.
What We Fixed
  • Agent record tag changes not triggering Zapier updates — Adding or removing tags on an agent record now correctly fires the "record updated" event, ensuring your Zapier workflows run as expected.
Note:
A similar issue exists for client record tag updates and is being addressed in an upcoming fix.

fixed

Mobile App (iOS/Apple)

Mobile App (Android)

Mobile App Version 10.29.2

What's New
Two fixes in this release: inspection photos now save to organized, inspection-specific albums as expected, and reinspection report summaries correctly display observation data instead of a false "all clear."
What We Fixed
  • Photos not creating inspection albums when saving to device
    — When "Save Media to Gallery" is enabled, photos save again to an inspection-specific album in addition to the general gallery on both iOS and Android. This makes it much easier to find the right photos when uploading from your gallery later.
  • Reinspection report summary showing no data
    — The summary view in reinspection reports now correctly displays all observations (both inspection and reinspection categories). Standard inspection filters also apply, so you're no longer greeted with a "Looking good over here" message when there's actually data to show.
Timing & Audience
Available to all users in version 10.29.2, now fully released.

fixed

Agreements

Payments & Invoicing

Integrations

Weekly Bug Fixes

What's New
We've resolved issues with payments, agreements, and Homebinder integration to improve your experience across the platform.
What We Fixed
  • Cannot remove unpaid invoice item without refund prompt
    - Fixed an issue in Multi-Party Payments where removing an unpaid invoice item incorrectly triggered a refund prompt
  • Instant Payout option missing from Payments page
    - Instant Payout option now appears correctly on the Payments page when available
  • Directed to Client Portal after making edits to Agreements
    - Fixed unexpected redirect to Client Portal when editing Agreements
  • Multi-Party Payment invoice does not use custom invoice text
    - Multi-Party Payment invoice now correctly displays your custom invoice text
  • Added visibility to send reports to Homebinder
    - The option to send reports to Homebinder is now visible even after dismissing the "Agreements Outdated" banner

fixed

Advanced

Inspection Management Bug Fixes

What's New
We fixed a couple of bugs related to agent placeholders and inspection events.
What We Fixed
  • Listing agent placeholder details missing after removing the first agent — When a second Listing Agent on an inspection became the first agent (due to the original first agent being removed), their details weren't populating in Automation placeholders. This is now resolved.
  • Orphaned events after removing a service — Previously, removing a service from an inspection left its associated event behind, requiring you to manually track it down and delete it. Now the system will prompt you for whether or not to remove the event when you remove the service.

fixed

Web Editor

Weekly Web Editor Bug Fixes

What's New
We squashed a couple of bugs affecting PDF output and inspection publishing. Both fixes improve reliability for day-to-day inspection workflows.
What We Fixed
  • Checkboxes misaligned in TREC 7-6 PDF rating column
    — Checkbox alignment corrected so I, NI, NP, and D options are properly centered under their column headers in PDF output.
  • "There was an error publishing this inspection" requiring logout/login workaround
    — Resolved an authentication session issue that caused publishing failures after extended use. Publishing now works reliably across the Web Editor, report preview, and mobile app — no more forced logout to send out reports.

fixed

improved

Mobile App (iOS/Apple)

Mobile App (Android)

Mobile App Version 10.29.0

What's New
Version 10.29.0 delivers a round of targeted improvements to AI Comment Assist on mobile, along with a fix for password manager support at login.
Why It Matters
Less retyping, less hunting, less friction — especially for inspectors working in the field with one hand and a tight schedule.
Details
  • AI Comment Assist button is now fixed above the keyboard on New Comment and Edit Comment screens — it stays visible at all times instead of scrolling out of reach
  • Comment title now auto-populates the AI prompt field when opening AI Comment Assist, matching existing web behavior and eliminating redundant typing
  • AI Comment Assist comment type now defaults to "Checkbox" for Information, Limitation, and Defect comment types (previously defaulted to Multiple Choice)
  • Password manager autofill now works on the login screen, supporting 1Password, LastPass, iCloud Keychain, Google Password Manager, and others
Timing & Audience
Full roll out to all iOS and Android devices

fixed

Web Editor

Web Editor Bug Fixes

What's New
This week's release addresses two visual issues in the Web Editor: an awkward spacing gap in PDF reports and a broken dropdown in the Defects tab.
What We Fixed
  • PDF Report Header Spacing
    – Fixed an excessive whitespace gap that appeared between short header text and the first section of content in PDF reports.
  • Recommendations Dropdown in Defects Tab
    – Fixed a visual display issue where the Recommendations dropdown was overlapping other UI elements in the Defects tab, making it difficult to select an option. The dropdown now renders and aligns correctly.
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